Front Desk Receptionist

COME JOIN OUR TEAM!!! Front Desk Receptionist - Great BENEFITS!!! We are so excited to announce that BoldAge PACE has two new locations in Owensboro, KY and Evansville, IN! BoldAge delivers innovative, creative solutions for PACE (Program of All-Inclusive Care of the Elderly).
Our model of care enables older adults to live a meaningful, independent life at home with grace and dignity.
We meet the evolving needs of older adults by providing innovative disciplinary solutions that consider both their physical and mental well-being.
Our owner operated model is aimed at expanding the ability for older adults to live happily and healthfully in their own homes for as long as possible.
We are currently looking for a Front Desk Receptionist to join our Heartland PACE Team.
Heartland PACE delivers a Program of All-Inclusive Care for the Elderly (PACE) that helps older adults live a meaningful, independent life at home with grace and dignity.
Position Summary: Responsible for the front desk in the lobby at the PACE center.
Greet all participants, families and visitors that enter the center with complete customer service skills.
Provide guidance and direction to all participants, families, and visitors.
Assist with the check-in of participants as they arrive with identification process and when they leave.
Answer the telephone, screen, and direct calls, take and relay messages and schedule appointments as requested by the Operation Director, Clinic personnel.
Monitor security system access alarms, call bell alarms and cameras.
Prepare and process routine correspondence, file and store records for efficient retrieval.
The Receptionist will assume independent work projects whenever possible in support of the operations of the Center.
Receptionist also responsible for reporting identified safety issues such as hazardous environment.
Basic Qualifications Education/Training/Certifications: · High school graduate or equivalent.
· Business school preferred or related secretarial experience · Strong Computer literacy required.
Skill(s): · Computer literacy; Microsoft applications, typing skills, appropriate language skills.
· Ability to learn and utilize computer software programs adopted by the PACE center.
· Sound organizational skills; ability to multitask and accomplished assignments within established timeframes.
· Ability to work independently with minimum supervision.
Able to establish and maintain effective working relationships with participants, co-workers, medical staff, and the public.
· Ability to communicate clearly and effectively.
· Ability to react calmly and effectively in emergency situations · Ability to work effectively with culturally, economically, and educationally diverse populations.
· Strong Customer Service skills with all encounters.
BoldAge PACE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
8 hour shift Monday - Friday NO Weekends 40 hours